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Velnoba · Customer care

Cookie Policy

Cookie Policy

This Cookie Policy explains how Velnoba uses cookies and similar technologies on velnoba.com. We manage cookies through a consent banner powered by Complianz, so you stay in control of your choices.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site work, remember your preferences, and understand how the site is used.

2. Categories of cookies we use

  • Functional (always on): required for the site to work – your cart, secure checkout, your account login and remembering your consent choice. These cannot be switched off.
  • Preferences: remember choices you make, such as display settings.
  • Statistics: help us understand how visitors use the site so we can improve it. Set only in line with your choice in the banner.
  • Marketing: used to make advertising more relevant and to measure campaigns. Set only in line with your choice in the banner.

Our payment processor, Stripe, sets strictly necessary cookies during checkout to prevent fraud and process your payment securely.

3. Managing your choices

Our Complianz cookie banner lets you accept or decline non-essential cookies, and US visitors can opt out of the sale or sharing of personal information at any time. You can change your choice whenever you like using the Cookie settings link in the footer, which reopens the banner. You can also block or delete cookies in your browser settings, though some parts of the site – such as the cart – may then not work as intended.

4. More information

For how we handle personal data more broadly, see our Privacy Policy.

Store name: Velnoba

Operated by: MUNARY LLC

US address: 8100 Seashore Hwy, Bridgeville, DE 19933, United States

E-mail: info@velnoba.com (preferred)

Phone: +1 302-481-9112

Customer service hours (Eastern Time):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM

We aim to answer every enquiry within 24 hours.

Questions before you order?

Our Delaware team answers sizing, compatibility and delivery questions by e-mail and phone.

Contact us