Contact Us
Questions about a stove, a fireplace insert, an order or a freight delivery? We are happy to help. Send us a message with the form below, e-mail us or call during our customer service hours and we will get back to you within 24 hours.
For order questions, please include your order number so we can help you faster. You can also check delivery status any time on our Track Your Order page or in My Account.
Send us a message
Fill in the form and we will get back to you within 24 hours.
Store name: Velnoba
Operated by: MUNARY LLC
US address: 8100 Seashore Hwy, Bridgeville, DE 19933, United States
E-mail: info@velnoba.com (preferred)
Phone: +1 302-481-9112
Customer service hours (Eastern Time):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
We aim to answer every enquiry within 24 hours.