Payment Policy

This Payment Policy explains the payment methods we accept at Velnoba and how your payment is handled. Our goal is a checkout that is simple, transparent and secure.

Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay

Secure Processing

All payments are processed securely by Stripe, a PCI-DSS Level 1 certified payment provider, over an encrypted connection. Velnoba never sees or stores your full card number. Apple Pay and Google Pay let you check out quickly using the card already saved to your device.

Currency

All prices and charges are shown and processed in US Dollars (USD).

When You Are Charged

Your payment is authorized when you place your order and captured when the order is confirmed. If we are unable to fulfil an order, any authorization is released or refunded.

Sales Tax

Any applicable sales tax is calculated at checkout based on your shipping address, as required by your state.

Failed or Declined Payments

If a payment is declined, your order will not be processed. Please check your card details or try another accepted method. If the problem continues, contact your card issuer or reach out to us at info@velnoba.com.