Cookie Policy
This Cookie Policy explains how Velnoba uses cookies and similar technologies on velnoba.com, and how you can control them. We use a consent management platform (Complianz) to let you accept or refuse non-essential cookies.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site work, remember your preferences and understand how the site is used.
Cookie Categories We Use
Our cookie banner groups cookies into the categories below. You can accept or refuse each non-essential category:
- Functional: required for the website to work – for example remembering the items in your cart and your session. These are always active.
- Statistics (analytics): help us understand, in aggregate, how visitors use the site so we can improve it. Set only with your consent.
- Marketing: used to measure and improve advertising. Set only with your consent.
Managing Your Consent
When you first visit, our Complianz banner asks for your choice. You can change your preferences at any time by clicking Cookie settings in the footer, which reopens the consent banner. You can also block or delete cookies in your browser settings, though some parts of the site may then not work as intended.
Third-Party Cookies
Some cookies are set by trusted third parties that help us run the store, such as our payment provider (Stripe) at checkout. These are used only to provide the service you request.
Changes to This Policy
We may update this Cookie Policy as our use of cookies changes. The latest version is always posted on this page. See our Privacy Policy for more on how we handle personal data.
Store name: Velnoba
Address: 826 E Main St, Louisville, KY, 40206, USA
E-mail: info@velnoba.com (preferred)
Phone: +1 859-869-9724
Customer service hours (ET):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
We aim to answer every enquiry within 24 hours.
